![]() □ If you encounter any issues beyond the ones mentioned above, don’t hesitate to reach out to Positive Grid support team for further assistance. Remember, patience and following the steps precisely are key to a successful firmware update. Once it has shut down, restart it and then attempt to communicate with the updater again. ![]() Wait for about one to two minutes until the device shuts down on its own. Q: If the Bluetooth update is interrupted midway (between 5% and 37%), what should I do?Ī: In the unfortunate event of a Bluetooth update interruption between 5% and 37%, it’s crucial not to immediately reconnect the USB for updating. Then, try reconnecting your Spark GO as you normally would. Head over to your device’s Bluetooth settings, find the previous connection for Spark GO, and forget it. Q: After the firmware update, Spark GO cannot be connected via Bluetooth.Ī: If you’re unable to connect your Spark GO via Bluetooth after the firmware update, don’t worry. Often, this will fix the problem caused by a failed update. Give it another shot by running the updater once more. Q: After the firmware update, all four preset LEDs on Spark GO start flashing when powered on.Ī: If you encounter an issue where all four preset LEDs on your Spark GO start flashing after the firmware update, don’t fret. Sometimes a second attempt can successfully resolve the issue. Q: What should I do if the updater gets stuck at 2% or shows Error Code: -2?Ī: In case the updater gets stuck at 2% or displays Error Code: -2, don’t panic! Simply try running the updater again. Avoid using USB hubs, as they may interfere with the connection. □ Troubleshooting GuideĪ: If you’re having trouble with your computer recognizing Spark GO, try connecting it to another USB port directly on your computer. So Before diving into it, let’s remind ourselves of the importance of following instructions carefully. ![]() Positive Grid told us most of issues were due to user errors so they put up a little troubleshooting guide. 10 474 8 Spark firmware update failed-17 458 2 How To Update The Firmware (1.9.2.34) on Spark MINI 21 913 12 My Spark is too bassy or sound is muddy. 18 1459 Spark amp outputs Line out vs Heaphones out. Don’t worry, we’re here to help! It seems that most of these problems can be easily resolved by following the proper procedure. Connecting your Spark Amps to external equipment for sound reinforcement. I have noticed that some users are experiencing issues while trying to update the firmware of their beloved Spark GO. □ Important Firmware Update Information for Spark GO Users □ Note: This article has been updated with lastest available information on June 12th, 2023 at 07:10 pm
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